The US police department that decided to hire social workers

The Alexandria police chief, Mike Ward, was “sick and tired” of sending his officers to respond to 911 calls that they lacked the skills and time to handle. In this small Kentucky town of 10,000 people 15 miles south of Cincinnati, Ohio, two-thirds of the calls police responded to were not criminal – instead, they were mental health crises and arguments resulting from long-brewing interpersonal conflicts.

In 2016 he decided to try a new approach: he talked the city into hiring a social worker for the police department. “To an officer, they all thought I was batshit crazy,” he said of the police.

The Guardian