Issues & Concerns with State’s Medicaid Managed Care LTC Waiver

Problems create confusion and interfere with consumer choice: As the Agency for Health Care Administration (AHCA) notified Floridians of their required enrollment in the LTCW and selection of managed care organization (MCO) that would deliver their services, several problems have interfered with the consumer’s rights and abilities to make a truly informed choice as the MCO that fit their needs.

The first problem involves recipients receiving letters from AHCA intended for recipients in other regions of the State, which provided inaccurate MCO information in application to their region.

– Florida Chain

Read the full Letter here.