Florida ranks first in the nation for residents at least 65 years old, and the number of seniors continues to grow. Yet a state senator wants to close the lid on key reports involving residents of assisted living facilities who die or are seriously injured. There is no good reason to withhold this information, and […]

When a resident in one of Florida’s assisted living facilities falls, dies or is seriously injured, that facility is required to tell the state within one business day that something has gone wrong. But a bill before lawmakers would give operators weeks to report such critical incidents — potentially leaving residents in harm’s way, elder […]

This report presents the most current national results from the National Study of Long-Term Care Providers (NSLTCP) conducted by the National Center for Health Statistics (NCHS) to describe providers and services users in five major sectors of paid, regulated long-term care services in the United States. This report provides information on the supply, organizational characteristics, […]

Chances are at some point in your life you have been turned off by a discourteous hotel receptionist, an indifferent server at a restaurant, or a poorly trained salesperson at a clothing store. As a result, we might complain to our friends or on social media – or possibly notify the management of our bad […]

Chances are at some point in your life you have been turned off by a discourteous hotel receptionist, an indifferent server at a restaurant, or a poorly trained salesperson at a clothing store. As a result, we might complain to our friends or on social media – or possibly notify the management of our bad […]